FAQ

ORDER

The minimum order quantity is 1 meter per item. in case you would like to request samples first, click here.

You can pay by credit card, bank transfer or via paypal.

It is a box with hundreds of samples

FABRICS

In this case, please email our customer support. We are happy to help you!

Yes, you can download what you need here. if you don't find what you are looking for, contact us.

You can submit your complaint by sending an email to info @ convertex.it. our customer service staff will respond within 24 hours maximum.

We offer booking service for certain customer groups, the free booking period is up to two weeks. if you wish to use this service, please contact our sales team.

DELIVERY TIME

We usually ship orders with GLS. therefore, it is possible to track shipments using the tracking number. once your order has left our warehouse, you will receive a tracking number by email. you can check the status of your shipment using the gls website. click , promising to go to the tracking of the GLS shipment and in “shipment search” type the shipment number

Our prices are ex works, but sometimes we offer some promotion on shipping.

the shipping costs are shown in the estimates.

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